Refund & Cancellation Policy

1. Try it before you pay

Signing in gives you a 7-day trial of everything Pro includes, without a card. Nothing renews into a charge at the end of it — if you do nothing, the trial simply expires. We would much rather you found out Maveriko was not for you before any money changed hands than have to refund you afterwards.

2. Cancelling a subscription

• To cancel, email hello@maveriko.com from your account address, or cancel the mandate yourself from the Razorpay subscription link in your payment confirmation. We action email requests within 2 working days and, if a renewal happens to fall in that gap, we refund it.
• Cancellation stops all future charges immediately. There is no cancellation fee, no notice period and no requirement to give a reason.
• You keep Pro until the end of the period you have already paid for. Cancelling on day 3 of a month you paid for does not cut you off on day 3.
• After that, your account reverts to the free tier. Your saved reports are not deleted when a subscription ends.

3. When we refund

We refund a charge in full, on request within 7 days of that charge, in any of these situations:

• You were billed after cancelling.
• You were charged more than once for the same period.
• A fault on our side stopped you from using what you paid for, and we could not fix it.
• A renewal charged you when you had genuinely intended to cancel and had not used Pro in that new period.
• You bought Pro, used it, and it did not do what our website said it does. Tell us what was missing — we would rather learn that than keep the money.

4. When we do not refund

Being straight about this is fairer than a policy that promises everything and then argues:

• Part-used periods, outside the 7-day window. If you cancel mid-month, you keep access until the period ends rather than receiving a pro-rated refund of it.
• Because the scores were not what you hoped. Maveriko reports what it measures. A low score is the product working, not failing.
• Because your rankings or AI citations did not improve. We diagnose pages; we do not control Google or any AI engine, and we never claim to. This is set out in §8 of the Terms.
• Accounts closed for abuse under §4 of the Terms.

5. How to request a refund

Email hello@maveriko.com from the address on your account with the payment date and amount, or the Razorpay payment ID from your receipt. That is the whole process — there is no form.

• We acknowledge within 2 working days.
• We decide, and tell you why, within 5 working days.
• Approved refunds are issued to the original payment method only, through Razorpay. We cannot redirect a refund to a different card, account or person.
• Once issued, the money typically reaches you in 5–7 working days. The final leg is your bank’s, not ours — for international cards it can take a full billing cycle to appear on your statement.

6. Currency and fees

All charges and refunds are processed in Indian Rupees (₹2,499 monthly); the dollar prices shown on the site are indicative. A refund returns the exact rupee amount charged. If your card issuer converted that to another currency, the amount you receive back may differ slightly because the exchange rate moved, and any foreign-transaction fee your bank charged is theirs to refund, not ours.

7. Failed and duplicate payments

If a payment fails but your bank has still debited you, the money is normally released automatically by your bank within 5–7 working days without anyone doing anything. If it has not appeared after that, email us with the date and amount and we will trace it with Razorpay.

8. Changes to this policy

Changes are published here with a new effective date and apply only to charges made after that date. The policy in force when you paid is the one that governs that payment.

9. Contact

Maveriko — a product of Brand Vibe Consulting — hello@maveriko.com. Refunds are issued by Brand Vibe Consulting, the entity that took the payment. Postal address and phone are on the Contact page.